GUELPH, ON, September 20, 2023. Due to a software failure, lost pet reports submitted to the Guelph Humane Society (GHS) during the month of September may not have been received.

GHS is urging pet owners that are looking for their missing pets to resubmit information regarding their lost pet.

“Our primary goal is to ensure that any pet is reconnected with their family as quickly as possible,” says Lisa Veit, GHS Executive Director. “We apologize if this failure in technology has delayed this effort. We are working hard with our service provider to correct this issue as quickly as possible.”

The GHS team performs multiple lost checks for each stray animal during their impoundment period and cross checks all stray animals with lost reports collected to match pets with those that may be looking for them.

Owners are asked to resubmit lost reports by emailing missing pet information to or by calling 519-824-3091. A complete list of missing pet information that needs to be included can be found at


About the Guelph Humane Society:
The Guelph Humane Society advocates for all animals, and in particular those animals whose lives it can influence, through care, education, community support, protection, and leadership. Founded in 1893, the Guelph Humane Society provides care and shelter for approximately 3,000 homeless, stray, injured and abused animals each year in Guelph and Wellington County. GHS is a registered charitable #119236305RR0001, non-profit organization that does not receive government funding. Visit to discover more. 

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Media Contact:
Jane Dawkins
Director, Communications and Community Engagement
Guelph Humane Society