As we continue to monitor this pandemic, we are taking the following steps to do our part to keep our community and animals safe:

We have implemented increase disinfection protocols throughout the humane society. Our staff are working hard to keep the animals well-cared, while also keeping public health as a top priority.

We have reduced our hours of operation.

We will be OPEN: 9am to 6pm Monday to Friday, 10am to 4pm Saturday and 10am to 4pm Sunday.

ADOPTION HOURS will begin at 11am every day and end 1.5 hours before we close. This is to ensure we can properly sanitize all the high-traffic areas at the end of the day. Please do not visit 500 Wellington St. W. if you have flu-like symptoms (fever, coughing or difficulty breathing) or if you have travelled outside Canada in the last 14 days.

If you are interested in adopting an animal, we encourage you to visit our website ( to view pets that are waiting for their #HappyTail. If you see a pet you would like to adopt, please call us (519-824-3091) to talk to staff member about the animal, and arrange a time to meet the pet. Wherever possible, we are prioritize sending animals home the same day the adopter comes to visit GHS.

We have cancelled all non-essential services, such as:


Thank you for your understanding and for sharing our love of the animals in our community. We are all in this together! Please continue to follow our social media and our website (here) at to stay updated on our COVID-19 measures.

As always, if you have an animal emergency please call 519-824-3091 or if after hours, please call our emergency line 1-855-333-3385